Nehyany – Delivery Policy
1. Delivery Destinations:
• We currently ship to [list of countries or regions]. If your location is not included in our shipping destinations, please contact our customer service team for assistance.
2. Processing Time:
• Orders are typically processed and dispatched within 1-2 business days of order placement.
• Custom-made or personalized items may have a longer processing time, and details will be communicated during the ordering process.
5. Order Tracking:
• Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
• You can track the status of your shipment using the provided tracking number on our website or through the designated courier’s website.
6. Delivery Timeframe:
• The estimated delivery time depends on the shipping method selected and the destination.
• Nehyany is not responsible for delays caused by customs processes, weather conditions, or other unforeseen circumstances.
7. Delivery Address:
• It is the customer’s responsibility to provide accurate and complete shipping information during the checkout process.
• Nehyany is not liable for any delays or non-delivery due to incorrect or incomplete address information provided by the customer.
8. Delivery Acceptance:
• Upon delivery, please ensure that the package is in good condition before accepting it.
• If the package appears damaged or tampered with, please refuse the delivery and contact our customer service team immediately.
9. Contact Information:
• For any inquiries or assistance related to deliveries, please contact our customer service team at [info@nahyanesweets.com].